Welcome to your Nationwide Energy November Newsletter.
In this edition, I wanted to share some of our developments to make your experience with Nationwide Energy quicker and easier.
Earlier this month our Regional Consultant Team met with our preferred broadband, EPOS, and merchant service providers to better understand each other’s processes and identify how we can bring you a more streamlined service.
We are even closer to providing a complete energy brokering service on site with quicker pricing, real-time comparisons, and faster decision-making from suppliers, reducing time from consultation to live.
To ensure we can meet customer demand, we’re recruiting to strengthen our field team. Our goal is to be closer to you geographically and closer to your goals to build an even better relationship.
Thank you for being part of our journey.
James Willis, National Sales Manager
Lovely Gesture From A Lovely Client…
One of our brewery partners contacted us with a request for help with one of their operators, David at the Lamb Inn in Farnham who had unknowingly entered into an agreement with a supplier on contracted terms that were never discussed with David.
Nicole from our billing support team investigated the matter and found that the contract had been applied on rates that were double than what we were able to offer at the time, using a letter of authority the customer had signed for a previous agreement back in 2017.
As the new rates were not agreed directly with the customer, we were able to get this contract cancelled and a new contract applied on rates that were 50% cheaper and inline with current market rates. Thank you David for the flowers, they have brightened up the office
This is just one of 50 cases on average we are able to resolve for our clients each month, if you have a query about your bills, please don’t hesitate to contact one of our team on:
02476328995 ext 3
November Energy Update
Prices have trended lower over the last few weeks, with gas showing a greater rate of falls in commodity cost. Whilst it remains a complex and volatile market, it’s clear that very high levels of European gas storage are the single most influential factor.
While across Europe we are experiencing a cold snap, it appears that people have been slower to increase gas use, with the possibility that behaviours directed to reducing energy use are still in place this winter despite prices are markedly lower, for many at least. Consequently, we have only seen significant demand on gas later than is normal.
Further, this late start to typical winter consumption suggests that demand may remain muted over the coming months leading to stable or even further modest falls in costs. However, in contrast we have seen some suppliers increase contract rates, as they start to build more risk into their prices.
As we get further into winter we can expect greater potential volatility, which may lead to some increases in both commodity and contract rates. Any businesses who have contracts renewing in the next 5 – 6 months and who have delayed deciding are advised to take advice as a matter of urgency on their options, waiting until close to your contract end date runs the risk of agreeing a new contract on unexpectedly higher rates.
Nationwide Energy’s field consultants and renewals advisors can provide energy advice, a market review, and updates on available prices.
Get in touch on – 024 7632 8995
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