In Light Of The Government New Second-Lockdown Announcement For Pubs & Restaurants To Close On Thursday 5th November. Alongside The Restrictions Which Are In Place In Scotland And Wales, We Are Acutely Aware Of The Impact This May Have On Many Of Our Customers’ Livelihoods And The Snowball Effect It Can Cause.
If you are closing or closed please ensure that all appliances possible are turned off, that heating is set at minimum. Don’t forget water - check that urinals are turned off and that no toilets or taps are running constantly.
An Important update On Energy Suppliers:
If customers haven’t done so already, they should set up an online account with their suppliers and to submit meter readings on a monthly basis to ensure that bills are based on actual, rather than estimated readings.
If Your Pub is Either Closing Or Re-Opening please Give Your Supplier Meter Readings from That Day To Ensure They Have An Accurate Reading
Prior to cancelling DD's, customers are strongly encouraged to speak with their suppliers. Several larger suppliers have indicated that they will look at low-level DD payments, provide longer-term payment arrangements and that they will not pursue debt or disconnection action during the crisis.
The Above Applies To Water Too.
For further advice and assistance please email us at: firstname.lastname@example.org or call 02476 328995 and select option 3.
We Acknowledge In These Uncertain Trading Conditions That Many Business Owners May Encounter Challenges Or Problems Paying Their Utility Bills.
Now more than ever we would like to offer our support to anybody who may be struggling to make payments or may benefit from advice on how to reduce their consumption.
We understand a lot of business owners may be considering cancelling direct debits to energy suppliers to maintain cash flow. However, a phone call to the supplier to come to an agreement is advisable as many suppliers will add an extra 5-10% on the rates or in some cases charge out of contract rates which are typically double.
If you or any of your business partners require advice or need support on this, please feel free to direct them to us.
How lockdowns varies throughout the UK
A new lockdown is planned for England, while Scotland is moving to a five-tier system of coronavirus restrictions from Monday. Wales and Northern Ireland are in the middle of temporary lockdowns.
You can get more information on how you're local area is affected here: https://www.gov.uk/guidance/local-covid-alert-levels-what-you-need-to-know
Wales: As of Friday, October 23 at 18:00 to November 9 at 18:Wales entered a full countrywide “firebreak” lockdown. This includes a lockdown of the hospitality industry.
Scotland: A new five-level system of coronavirus restrictions has come into effect in Scotland. A range of restrictions are in place depending on which level you are in. Get more info here: https://www.gov.scot/coronavirus-covid-19/
Useful Government Resources
- Government funding and financial support. There are certain levels of support offered by the Government that you may be eligible for which you can find out more about at: https://www.gov.uk/government/news/coronavirus-covid-19-guidance-for-employees-employers-and-businesses
- Protecting the health and wellbeing of your employees: https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses
- Latest Government advice: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
If Business Owners Are Due To Renew Energy Contracts Over The Next Few Months, Please Be Advised The Following:
Avoiding deemed or out of contract rates is paramount to help keep the cost of energy down. If customers allow their contracts to lapse, they will be put on out of contract rates and charged up to double, making it harder for them to trade once the recovery begins
If you have any questions or would like to speak to a member of our team we are available on 02476 328995
You can also contact us by email at:
- Webchat on our website which allows you to upload documents
- You can also find further resources here on our web site