Services · Business water
Understand your water and sewerage charges, compare available retail contracts and check what is included. We start with your venue, bills and eligibility to switch.
Most business premises in England and non-household premises in Scotland can choose a retailer. Different restrictions apply in Wales. Northern Ireland businesses cannot choose their supplier.
In England and Wales, eligibility depends on the water company serving the premises and the applicable rules, so a postcode alone is not enough. We check the supply before discussing a switch.
Start with what you have. We will explain any further information needed.
Tell us about your venue, current retailer and renewal date. For a group, include the sites you want reviewed.
We check eligibility, usage and charges, then compare the retail offers available for your supply.
Review the costs, term and service before choosing. If you decide to proceed, we help coordinate the contract with the retailer.
Compare usage against opening hours, kitchen trade and busy periods. Check unexpected increases against actual readings.
Look at occupancy, laundry, kitchens and leisure facilities. A quiet month and a fully booked month need different context.
Consider covers, dishwashing and cleaning routines when reviewing changes in consumption.
Keep site addresses, supply IDs and contract dates together to make gaps and renewal priorities easier to spot.
A recent water and sewerage bill, your site address and any contract end date are a useful start. The bill usually includes your supply point ID (SPID). For several venues, bring a site list and a bill for each supply. You can make an enquiry before gathering these documents.
That depends on your current charges, usage and the offers available to your business. Compare the total cost, contract term, billing arrangements and service as well as the retail charges. We will explain the comparison before you decide; a lower bill is not guaranteed.
Compare the dates, meter readings and whether the bill uses actual or estimated readings. Consider changes in occupancy, kitchen trade or laundry use. Tell your retailer about an unexplained increase and ask what needs investigating. Any physical leak survey or repair needs to be agreed with the appropriate provider.
Yes. Share the sites, retailers and contract dates so we can discuss a coordinated review. Eligibility and available terms must be checked for each supply; one estate does not necessarily mean one retailer or one renewal date.
Check the current rules in GOV.UK's guide to choosing a water supplier and Ofwat's eligibility guidance for England and Wales.
Tell us about your venue or group. We will check what can be compared and agree the next step.
