Energy Update
Energy Update — 11 December 2025
Record LNG deliveries and milder weather drive a 10% commodity drop, but Ruby Energy's sales tactics show supplier conduct hasn't improved.
Market Update
Milder than anticipated weather and high levels of liquefied natural gas (LNG) imports have facilitated a significant reduction in energy commodity costs. November set a record for global LNG deliveries. Further, large quantities of additional supplies are expected to enter the market in February, allaying fears of a late winter shortage.
The prospects of a potential settlement of the Russian invasion of Ukraine continue to ebb and flow, influencing price trends. Any settlement would require the lifting of the embargoes on Russian oil and gas, which would add further downward pressure on prices.

Business Energy Costs
The sample highlights a 10% reduction in commodity costs over the last 3 weeks, with further declines expected over the winter season. The challenge for electricity is that the upward trend of non-commodity costs will limit the extent to which contract rates will fall. Gas non-commodity costs don’t face the same pressure, and further contract rate reductions are anticipated. Our advice remains that long-term electricity contracts and short-term gas contracts are likely to be in the customer's best interest.
| Commodity Cost | Av Unit Rate | Av Standing/C | ||
|---|---|---|---|---|
| Electricity | 13/10/2025 | 7.7p | 26p | £1.55 |
| 20/11/2025 | 7.7p | 24.7p | £1.77 | |
| 11/12/2025 | 7p | 24.3p | £1.40 | |
| Gas | 13/10/2025 | 2.7p | 5.5p | £1.38 |
| 20/11/2025 | 2.6p | 5.9p | £1.10 | |
| 11/12/2025 | 2.3p | 5.2p | £2.04 |
Both electricity and gas average contract rates are markedly lower than the sample of 20th November. The electricity is in line with the longer-term average for 2025, while the gas is lower.
Supplier Challenges
Unfortunately, there is no relatable improvement in the problems that suppliers and unscrupulous sales agents present to businesses. Only, yesterday we assisted a customer taking on a new business where the current supplier was Ruby Energy, previously BES. Having submitted the online CoT form, the customer was asked to call to confirm Ruby had received the web form. The call took them through to Ruby Sales Team, who opened with “we are legally obliged to offer you rates”. When the customer said they weren’t interested, they said we have to offer you rates and rapidly reeled off prices, at the end saying to the customer – “I need you to say yes, you understand”
Understand what:-
- Ruby Energy have accepted your change of tenancy.
- Ruby Energy have offered you rates.
- You have agreed a contract with Ruby Energy, even though you don’t know how much or for how long.
The customer did the only sensible thing you can do – hung up!
Clearly, the leopard hasn’t changed its spots. How long will Ofgem and the government continue to allow this blatant abuse of hospitality businesses, already under pressure due to unavoidable cost increases?
Other ways we help hospitality operators
Electricity
Compare business electricity contracts and lock in rates.
Gas
Source business gas at competitive rates for your sites.
Insurance
SME business insurance via our preferred broker partner.
EPOS Systems
Reliable EPOS systems to enhance your business operations.
Merchant Services
Streamline payment processing across your sites.