May 2024 Newsletter from Nationwide Energy
A Message From Our Operations Director Gerry O’Hara…
“The energy market continues to present challenges for pubs. Recent price increases have meant that some customers coming out of a 1-year contract are finding new rates are up to 25% higher.
While agreeing contracts up to 12 months in advance may be tempting to beat further rises, customers with suppliers such as Scottish Power can’t get a renewal quote until 6 months before the contract ends. Please ensure that you are not being encouraged to agree a renewal contract with a different supplier because someone wants to make a sale, rather than because it’s the best option for you.
There continues to be confusion by some customers regarding the Domestic Price Cap, which has been in the news very recently following the announcement of a 7% reduction in costs. The price cap doesn’t apply to commercial energy contracts and no similar protection has been in place since the end of the Energy Bill Relief Scheme in March 2023.
Aside from increasing energy costs, suppliers continue to provide very different service levels. While British Gas have suspended all meter replacement and upgrades, Eon Next are actively promoting the installation of smart meters. One common thing is that all suppliers are requesting more information and taking longer to process CoT’s. Therefore, any customers taking on a new business must have requested information readily available.”
If you need advice or guidance, contact our team on: 024 7632 8995
Do You Know How To Read Your Meter?
May has been a hectic month for our Billing & Metering Team. They advise that while everyone knows the importance of submitting meter readings, many people don’t know HOW to read their meter.
The team have a great offer for customers, send us a video of your meter as you try to read it and if you have no idea how to read it, send us a picture of your meter.
In both cases, the team will send you clear meter reading instructions.
Please send meter photos and videos to billing@nationwide-energy.co.uk
Whether it’s a new business you’re taking on, a billing challenge, how to read your electricity meter, or advice on renewal options for any business you have. Nationwide Energy has the experience and understanding of the challenges you face.
We are always available to help you:
Why Nationwide Payments For Your Card Machines…
We’ve had a busy May at Nationwide Energy, helping many customers switch to Elavon Card Machines for their businesses. Many were frustrated with high fees, long commitments, poor customer service, and malfunctioning machines – challenges Elavon effectively addresses.
At Nationwide Energy, we understand the unique needs and challenges faced by hospitality businesses. That’s why we’ve curated a suite of solutions designed to streamline your operations, enhance customer experience, and drive growth.
Here’s a glimpse at what Elavon can offer:
- These advanced card machines offer fast, secure, and reliable payment processing, allowing you to accept all major credit and debit cards with ease.
- With rates fixed for the long term, with only a 6 month commitment.
- A bank you can trust! We only work with the suppliers whose payment platforms have had 1% or less downtime in the last 12 months* ensuring it’s available when you need it.
- Money when you need it – with next day funding.
Get in touch with us today to learn more and discover how we can help you achieve your business goals with Elavon.
“Great advice to suit our specific needs.
We have just switched our utility suppliers to show cost savings with a fixed rate term we are very happy with. The background work put in by Nationwide Energy, their knowledge of the market and their assistance made this change seamless. They have made me realise that changing utility suppliers is not the daunting task I was worrying about. Also having the confidence that we have their continued support through the length of our contract is an added bonus.”
Mark Borland
Hurry Bros Ltd
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